Support
Need help with your pass, billing, or a recent charge?
Send a note here or email [email protected]. We use the same inbox for membership, billing, and support issues.
Fastest ways to fix common issues
- Lost your remembered phone access: use pass recovery from the member entry page.
- Need to cancel: open the billing portal from your active pass.
- Think you were charged twice: send the email used in checkout and we can review it.
Contact [email protected]
Support form
Include the email you used for membership so we can find your account quickly.